- Job Posted Date : 2017-06-15 23:07:02
- Job Reference : J289796197098188
- Industry : Computer & Information Technology
- Job Position : Technical Support Representative
Providing customer support and technical issue resolution via email, phone, and other communication tools on a daily basis.
Maintenance and monitoring of system and network.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Responsible for compiling and generating reports.
- Salary : 12,000.00
- Years of Experience : 1
- Work Location :
Luzon | Region I,
- Benefits: Competitive compensation package with Quarterly performance bonus.
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- Job Status:
This Job Posting is already CLOSED
- Company Address : 2nd Flr., JCA Bldg., Rivera Street, Dagupan City, Pangasinan
- Contacts : 09083827759
- Company Info : Nomad Philippines Inc. is an outsourced company of Nomad in Canada.
Our goal is to engage in the business of handling and managing BPO processes for overseas companies: data processing, data storage, system design and analysis,
software development, web development, programming, data communication and related services in Business Process Outsourcing.
If you think you are the one we are looking for, send us your resume at firstname.lastname@example.org or visit
our office at Jca Bldg., Rivera St., Dagupan City (landmark- Premiere Beauty supplies)